Privacy Policy

Introduction

At Royal Spine Surgery, we are committed to delivering exceptional care and fostering trust through transparency, knowledge, and respect for your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide. By engaging with us, you agree to the terms set forth in this policy, ensuring your personal information is handled with the utmost confidentiality and care.

Types of Information Collected

We may collect the following personal information to facilitate our services:

  • Name
  • Address
  • Phone number
  • Email address

Method of Information Collection

Your information may be collected through:

  • Email communication
  • Phone calls
  • Text messages
  • Forms completed on our website or in-person

Purpose of Data Collection

The information collected is essential for:

  • Completing and maintaining your patient chart
  • Providing our physicians with pertinent details for your office visit
  • Facilitating communication and appointment scheduling
  • Sending relevant updates, reminders, or notifications

Data Security Measures

Royal Spine Surgery implements stringent measures to protect your data, including:

  • Encryption of sensitive information during transmission and storage
  • Controlled access to patient records, limited to authorized personnel
  • Regular security audits and updates to safeguard against unauthorized access or misuse

Data Sharing

We respect your privacy and do not share the information obtained through the SMS consent process with third parties or affiliates for marketing purposes. Your data is used solely to enhance your experience with our services.

Information Sharing for SMS Communications

  • SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.
  • If you consent to receive text messages from Royal Spine Surgery, you may receive communications related to your healthcare needs or employment updates.

Terms of Service for SMS Communications

If you have consented to receive text messages from Royal Spine Surgery, please be aware of the following:

  • Consent for SMS Communication: The information obtained as part of the SMS consent process will not be shared with third parties.
  • Types of SMS Communications: If you have consented to receive text messages, you may receive messages regarding:
    • Customers and Guests: Updates regarding your orders, deliveries, appointments, or other relevant healthcare information.
    • Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.
  • Standard Messaging Disclosures:
    • Message and data rates may apply.
    • You can opt out at any time by texting “STOP.”
    • For assistance, text “HELP” or call our office at 480-424-5255. Privacy Policy

User Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Update: You may update or correct any inaccuracies in your personal information.
  • Delete: You can request to have your personal information deleted, subject to applicable laws and regulations.
  • Opt-out of SMS: You can opt out of receiving SMS communications at any time by texting “STOP.”

Contact Information

For assistance or more information, you may:

  • Text “HELP” to our office
  • Contact us directly at 480-424-5255

Thank you for trusting Royal Spine Surgery. Your privacy and well-being are our highest priorities.